Reviews
This is the most experienced crew of HVAC people I've ever encountered. I'm not going to name names here (except Steven who is the owner of the company), but here's what happened at our house in Welches: A tech showed up to check out our 2009 Bryant heat pump, and the thing sounded like a train wreck when the tech tried to restart it. Replacing the compressor in that outdoor unit wasn't an option. Steven recommended replacing everything with Mitsubishi Hyper-Heat mini splits. The crew installed 3 Mitsubishi outdoor units and 6 indoor in just two days. Then, they came back to remove all of the old system a few days later. Another thing: I am really impressed with how these guys try to minimize the "gutters" that you run mini-split line-sets through. This is a very talented crew, and I highly recommend them!
Cody was pleasant and very efficient. He also showed me photos of what he repaired.
Fantastic HVAC Installation Experience!
I recently had a new HVAC system installed by Comfort Connection, and I couldn't be more pleased with the entire experience. From start to finish, the team was professional, knowledgeable, and incredibly responsive.
The consultation was thorough, with the technician walking me through all my options and recommending the best system for my home's size and needs. They weren't pushy at all and were patient in answering all of my questions, helping me feel confident in my choice.
On installation day, the crew arrived on time and worked efficiently. They were respectful of my home, ensuring everything was protected during the process and cleaned up thoroughly before they left. The attention to detail was impressive, and the system was up and running perfectly in no time. I could tell right away the difference in air quality and comfort!
The pricing was fair, and there were no hidden surprises—everything was explained clearly upfront. The customer service throughout was exceptional, and I appreciated the follow-up call to make sure I was satisfied with the installation.
I highly recommend Comfort Connection to anyone in need of HVAC services. They've earned my trust, and I'll definitely be using them for future maintenance and service needs!
Ross and Nicole Neher
Amazing company! They were super responsive and were able to get the job done quickly and efficiently. I cannot say enough good things about this company!
Well, if I would need any work to be done with furnace or water heater, I would call Comfort Connection. They saved my Christmas, installing new furnace. From first conversation to completing the order it was less than 24 hours!! And it was on December 24!!!! I am very thankful to all crew for such a great work!
Daniel and Scott tackled my furnace problem quickly and thoroughly, getting the heat flowing again. Very satisfied with the experience.
I would highly recommend Austin, Daniel and this entire company. Everybody we have worked with has been great! They have been extremely professional, friendly, and prompt. They patiently answered all of our questions, gave us the most reasonable quote, and booked and completed our service right away. I can't say enough good things about them.
The main reason that I called CC was that my house has been feeling like it had lots of cold spots. Daniel did a useful assessment of the air flow in my house. He suggested adjusting the air flow pressure and did so. He also suggested that part of my duct work in the basement that comes from the furnace was was too narrow for the current furnace since it was built for an oil-based heating system. I may in future change that portion of the deck work that he was referring to, but for now we're hoping that the solution of increasing the flow of heat to the rooms will be effective.
Great and fast service
We had a great experience with all the folks at Comfort Connection. Brian, Scott and Tina responded promptly to our need for a service call and repair of our furnace during our recent cold snap. We recommend them highly!