Reviews
-STOP SEARCHING AND GO WITH COMFORT CONNECTION!-
Just as Portland was heading into a week of heat in the high 90s, our central A/C unit decided it was done; on the Friday of 4th of July weekend! We have cats and birds, so we needed to get the temperature regulated as soon as possible. We began calling around and hoping for a miracle on such short notice. It seemed that everyone was booked 2 weeks out, or wanted $200 for an "emergency bid".
A family member sent us the contact information for Steven, at Comfort Connection, and he came out THAT MORNING! He was hoping to be able to tell us it would be a simple fix, but the unit was very old and I wasn't expecting it to be; he let us know the cost of fixing VS cost of replacing. He said if we wanted, he could have his team out by Tuesday morning and replace the unit, and that's exactly what he did!
His team was very nice, thorough, and knew exactly what they were doing. When they finished, they cleaned up perfectly and headed to rescue another home.
I can't thank Steven, and his team, enough for fitting us in on such short notice; and doing so at such a great price!
This past week, my furnace stopped working. I called Comfort Connection and Steve came out that afternoon to take a look at it. After trying everything he could to salvage the existing furnace, he broke it to me that I would have to replace it. He took the time to show me exactly what was wrong, what he had tried to do and what needed to be done. Steve was back at my house the next day and replaced my furnace within 24 hours. Even better, he did it below the price he quoted me! He is a kind man, who goes above and beyond for his clients. He made a terrible, stressful situation manageable and fixed it in record time. I can't thank Comfort Connections enough!! Thanks Steve!!
I took estimates from 4 other vendors for a furnace. Comfort Connection gave me a quote much lower than his competitors and was able to install it promptly the next day only taking 3 hours. He stands by his product. I was very grateful to find Comfort Connection as I signed with a company that gave me a bid $1500 higher but then they could not install as agreed a week later. I had previously been without heat for a week so was not happy. However, I am very happy to recommend Comfort Connection.
Steve gave us an excellent price, his quote was lower by far than 3 others we got. He replaced our 50 year old heater with a new one and prepared the way for us to have AC next year. he and his crew did the work in one day, they were very professional, cleaned up after themselves and spent time answering all of our questions. I would highly recommend his work any day of the week.
We had a central air conditioner installed and could not have been happier with the entire experience.