Reviews
Unbelievably great, responsive value. I shopped many... Costco, Home Depot and smaller local shops... No-one was as professional and responsive.
They provided a great value -in days, not weeks, and I'm delighted with the finished job.
Thank you!!!
This company is the real deal, folks! When you wake up to a freezing house and broken furnace, what you don't want to hear is that it will be a week and $160 for someone to even step in your house to take a look. And yet, that's what we heard from several of the larger HVAC servicers out there. I looked for a closer, smaller company and found Steven through all the great reviews which are totally accurate. Not only did he fit me in the same day for a diagnosis, not only did he not charge me for that visit, not only did he save me apx. $900 through various credits and warranty negotiations on broken parts that he undertook on my behalf without me asking or having to lift a finger, but he also had a brand new furnace installed within 24 hours of my call at a price that was easily $1500 less than the competition. Let this team take care of you with honesty, integrity and great service!
Best HVAC contractor.
My air conditioner broke on a 105 degree day. Steven sent Corey out the same day to repair it. Corey was prompt,efficient and knowledgeable and fixed the three part repair in no time. He even answered some questions I had about my furnace. All was done quickly and at a fair price. I would use this company again.
Steven is perfect for any HVAC needs. he is cost effective, reliable and true advisor to any of your HVAC needs. Since i worked with him to install AC unit at my home, i have referred to him to my friends and family and all of them were super happy with his work.
Wow excellent service and came right over even though he was in between calls. Thank you I really appreciate your help and work! You have all my future repair needs!
Excellent experience. Honest, fair, fast and efficient. Steve was great over the phone and in person. Made the appointment same day as the phone call and got my heater back up and running quickly. When my friends need a heater repair man, I'm pointing them to Steve. He is the real deal.
Stupid Murphy's Law: you need an appliance to work properly, and that's right when it fails. Our (original to our mid-1980s house) furnace chose to crap out as last week's temperature took a downward turn. Monday around noon I invested some time reading google and yelp reviews. Finally, I called Steven Conner at Comfort Connection. Steven came over later that same day, examined the old furnace, diagnosed the issue, and painstakingly explained why we'd be feeding our money to the garbage bin to attempt its repair.
My spouse and I opted for a new furnace, and Steven's team swept in the following day. Cody and Steffen worked with pleasant promptness, efficiency, and peerless workmanship. They explained things as they went, but never abused the time spent talking with me, and left the work area when finished Wednesday in a state cleaner than it was before their arrival Tuesday afternoon. The best part: the furnace and (added/badly needed) new hot water heater are perfectly installed. Each of the connecting elements are tidily assembled and arranged. It isn't often I'm pleased to have to abruptly spend thousands of bucks on household appliances, but I've already wandered downstairs many times to admire them. (Swoon?)
Great experience all around. Thanks to Steven and his team for making it all extremely brisk and surprisingly pleasant.
-STOP SEARCHING AND GO WITH COMFORT CONNECTION!-
Just as Portland was heading into a week of heat in the high 90s, our central A/C unit decided it was done; on the Friday of 4th of July weekend! We have cats and birds, so we needed to get the temperature regulated as soon as possible. We began calling around and hoping for a miracle on such short notice. It seemed that everyone was booked 2 weeks out, or wanted $200 for an "emergency bid".
A family member sent us the contact information for Steven, at Comfort Connection, and he came out THAT MORNING! He was hoping to be able to tell us it would be a simple fix, but the unit was very old and I wasn't expecting it to be; he let us know the cost of fixing VS cost of replacing. He said if we wanted, he could have his team out by Tuesday morning and replace the unit, and that's exactly what he did!
His team was very nice, thorough, and knew exactly what they were doing. When they finished, they cleaned up perfectly and headed to rescue another home.
I can't thank Steven, and his team, enough for fitting us in on such short notice; and doing so at such a great price!
This past week, my furnace stopped working. I called Comfort Connection and Steve came out that afternoon to take a look at it. After trying everything he could to salvage the existing furnace, he broke it to me that I would have to replace it. He took the time to show me exactly what was wrong, what he had tried to do and what needed to be done. Steve was back at my house the next day and replaced my furnace within 24 hours. Even better, he did it below the price he quoted me! He is a kind man, who goes above and beyond for his clients. He made a terrible, stressful situation manageable and fixed it in record time. I can't thank Comfort Connections enough!! Thanks Steve!!